Within 30 days of receipt of your shipment, you may return your purchase to Seamus Golf for any reason, for a full refund (excluding shipping costs). Shipping costs will only be refunded if the return is a result of our error. We cannot return/exchange custom items, including personalized ball marks, unless they are defective or damaged. Items that are returned more than 30 days after delivery, are in unsellable condition, or are missing parts will be charged a restocking fee at our discretion. We cannot accept items returned after 60 days.