SEAMUS GOLF RETURN POLICY
SEAMUS will accept returns and exchanges within 30 days of receipt of your shipment. Items must be in the original condition in which you received them. We offer free returns for STORE CREDIT OR EXCHANGE ONLY. The Customer will be responsible for the shipping cost of any new or exchanged items. Store credit will never expire. If you wish to return your items for a full refund, the cost of return shipping is the customer's responsibility (Seamus will issue a return label and refund the shipping cost if the return is due to a result of our error).
Items returned more than 30 days after delivery will not be accepted.
If you are requesting a refund, the average processing time is 7-10 business days and can only be applied to the original form of payment. We will always send an email notification when an item has been returned and is being processed.
Holiday Return Policy:
SEAMUS will accept returns and exchanges within 60 days of items ordered November 20th, 2023 through December 31st, 2023.
Items Not Eligible for Returns (unless it is damaged, defective, or an error in shipping on our end)
- Any personalized or c items
- Stamped Hand Forged® Items
- Any headcover with a leather label
- Any items marked as final sale
Golf Bag Return Policy
Any golf bag purchased at Seamus Golf comes with a repair/replacement policy of 1 year. All repairs are subject to review by our leather department and will be assessed within 5 business days. Golf bag repairs or replacements will take up to 4-6 weeks. Seamus covers the return shipping cost for bags returned to us for repairs.
Customers with golf bags past the 1 warranty will need to provide photos of the damaged areas and our team will then assess whether the bag is repairable or not. Any bags that can be repaired will have a fee applied based on what needs to be done. That fee will be communicated and paid for before any repairs begin.
For bags that can not be repaired, customers will be offered a discount towards their next golf bag purchase. Any shipping costs to and from Seamus will be the c responsibility. Please contact us if you have any questions.
Head Cover Repair Policy
Any head cover damaged due to Seamus construction, within 1 year of purchase will be repaired or replaced by Seamus at no charge. Customers will be responsible for shipping fees to and from Seamus. After 1 year, all head cover repairs and replacements will be subject to fees based on the actions required. Customers will be responsible for shipping fees to and from Seamus. For damages on lids of barrel head covers (Driver and Fairway), we suggest replacing the material with a leather lid. These options can be discussed with our customer service team.
To start a repair request, please email our team with your order number, reason for the repair request and photos of the damaged head cover to firstname.lastname@example.org.